Communication Skills are the most important interpersonal skills one can ever develop to guarantee success in life. The ability to communicate effectively in the workplace is one of the is one of the key qualities of the modern leader. The development of the competency of effective communication is vital to the success in any leadership position, and in the modern workplace which operates in a heavy-tech and constant change environment, leaders must make sure not only send the right messages rather they need to be understood properly. This workshop develops the ability to focus on the desired outcome. The communications skills covered here will increase the ability to implement control for every type of conversation, influence without authority and improve quality of relationships and productivity.

Course Objectives

In this workshop, participants will learn:

• How To reach a higher level of competence in communication
• The essential components of effective communication
•  To identify their Personality Type and Communication Preferences
• How to adjust their communication style to suit different audience and various situations
• To express ideas fluently through conversation
• To use their words, tone and posture to match the objective of their communication successfully
• To improve their ability to deliver and receive constructive feedback
•  To eliminate common communication roadblocks
•  To use appreciative inquiry as a communication tool
•  To enhance levels of empathy in interaction internally and externally
• To develop new influence behaviors to get people accepting their ideas, initiatives and recommendations
•  To deliver assertive proposals, minimize and optimize concessions

Method

The course will be delivered via a PowerPoint presentation, every section will be discussed theoretically followed by practical exercise.