ILM Recognized Office Management

[custom-training-price]

Training Courses Engaged

[custom-post-cta]
ILM Recognized Office Management

When

January 14, 2023 - January 15, 2023    
11:00 am - 5:00 pm

Where

MindShift Head Office
Al Barsha 1, Dubai , United Arab Emirates , 112366

Event Type

Overview

This course will enable the delegates to communicate effectively in a variety of public speaking venues, utilizing nonverbal as well as verbal skills. The delegates will be able to critically assess information both on a verbal and research level.

Description

This course is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organization’s success.

Benefits

  • Communicate effectively
  • Manage time for yourself and others
  • Manage the performance of admin staff
  • Improve written communications
  • Manage and present information
  • Organize and improve office systems

Course objectives

  • Define and understand the role of the office manager / administrator.
  • Acquire time management skills required for better office productivity.
  • Handle telephone calls properly and professionally.
  • List the main causes of stress and the techniques needed to control them.
  • Learn communication strategies needed for carrying out responsibilities in an effective manner.
  • Develop a service attitude and mindset aimed at the internal and external customer.

Core Skill Set

  • Customer Service Excellence
  • Effective Communication
  • Leadership Skills
  • Office Management Skills
  • Stress Management Skills
  • Time Management Skills

What People Say about us?

MindShift Community 1

Emad Abualamah

I like their punctuality, their sensitivity to individual requirements, and their sense of care

يعجبني دقة مواعيدهم ومراعتهم لمتطلبات الفرد والاحساس بالاهتمام

MindShift Community 1

Anas Karameh

Mindshift is one of the best training centers, well organized, and with well expert trainers, training with MindShift is absolutely a very good benefit for your future career. Not to forget the plenty of information that you will ever collect with any training center.

MindShift Community 2

Airies In Wonderland

I successfully completed my Project Management Professional (PMP) certification and got a score above target on my first take! I’m so happy and satisfied that I chose Mindshift in my PMP review. The review materials are on point and big help in the review process. I am so grateful to the instructor and the rest of the team for being very accommodating. Thank you for helping me reach my potential and professional goals.

Zoom Meeting Details

Click to Join Zoom Session

Table of Contents

When

Where

Instructor

We have a panel of well-versed Instructors who are experienced practitioners, professionally certified, dedicated, and specialized in their respective fields having 20 to 25 years of experience.

[instructors-shortcode]

Accredited by

When

Where

Speak to a training coordinator

Send us a message

Need more help?

Download Brochure