Overview

The program is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively – thereby contributing to their own, their boss’ and their organization’s success.

What will I learn?

Define and understand the role of the office manager / administrator.
Acquire time management skills required for better office productivity.
Handle telephone calls properly and professionally.
List the main causes of stress and the techniques needed to control them.
Learn communication strategies needed for carrying out responsibilities in an effective manner.
Develop a service attitude and mindset aimed at the internal and external customer.

Why ILM?

Global Recognition
ILM (Institute of Leadership and Management) is an internationally respected organization. Completing an ILM-recognized course enhances your credibility and opens doors to global career opportunities.
Practical and Impactful Learning
ILM courses are designed to bridge theoretical concepts with real-world application. They provide practical tools and techniques that professionals can immediately apply to their workplace challenges.
Career Advancement
Leadership and management skills are critical for career growth. An ILM certification highlights your commitment to personal and professional development, making you a strong candidate for promotions or new roles.
Focus on Leadership Excellence
ILM programs emphasize leadership development, including strategic decision-making, effective communication, and people management—key skills for professionals aiming to lead teams or organizations.
Tailored for Modern Business Needs
ILM courses address current and emerging workplace challenges, such as managing remote teams, fostering diversity, and driving innovation, ensuring you stay ahead in your career.
Boosts Confidence and Competence
By mastering the latest leadership strategies and management frameworks, professionals gain the confidence and competence to take on more responsibilities and excel in their roles.
Networking Opportunities
ILM training often involves collaborative learning environments where professionals from diverse industries share insights and experiences, expanding your professional network.
CPD Accreditation
Many ILM-recognized courses align with Continuing Professional Development (CPD) standards, allowing professionals to maintain and enhance their skills while fulfilling CPD requirements.
Employer Preference
Employers value ILM qualifications because they demonstrate a professional's ability to drive organizational success and foster high-performing teams.
Flexible Learning Options
ILM courses are available in various formats, including online, in-person, or hybrid, making them accessible for busy professionals.

Training Details

Dates

Thu, June. 19, 2025

Fri, June. 20, 2025

Sat. June. 21, 2025

Time

2:00 pm - 3:00 pm

Type

Online Training

Course

Administration & Office Management Professional

ILM Recognized Administration & Office Management Professional

ILM Recognized Administration & Office Management Professional

Overview

What will I learn?

Why ILM?

Training Details

Type

Course

Tags

Overview

What will I learn?

Why ILM?

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