Customer Service (RQF – Highfield Level 2)
Keep your customers coming back for more with this leading customer service qualification. Experience of customer service is often the deciding factor for the public…
Tag: management
Customer Service (RQF – Highfield Level 1)
For any organisation to be successful it must be able to meet the expectations of its customers. This is largely done through the effective provision…
Effective Selling Skill
The Effective Selling Skill course will explain you all the necessary tools of the trade. In a methodical, systematic approach, you will learn how to…
Real Estate Management
The Real Estate Management training is designed to help real estate executives adapt to the pressing challenges in today’s real estate industry. This course is…
Advanced Procurement Management
This intensive course is aimed at improving the skills of Procurement Professionals and Buyers in organizations. The course examines the strategic importance of procurement within…
HR Management 2020
This training course deals with the HR issues that many managers and supervisors are expected to deal with as part of their jobs. It introduces…
Customer Care for a Quality Service
Achieving customer service excellence is not accomplished by accident, nor is it attained without effort and teamwork. It requires well–trained customer service professionals who have…
Customer Relation Management
This course emphasizes the importance of providing customer service excellence in a competitive environment, proven strategies for service recovery, and negotiation techniques for professionally dealing…